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Copyright ©2026 Ikatan

Microsoft Teams Voice / UCaaS Expert

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Job Description
PERMANENT CONTRACT
Flexible
Clichy-Levallois
5 years of experience
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THE COMPANY

Founded in 2022, IKATAN means "link" in Indonesian. More than just a catchy name, it's at the core of our DNA. Our true added value lies in the connections we forge daily:

Internally: Among our consultants, to build true All-Star Teams where mutual support is a fundamental principle.

With our clients: To move beyond the 'supplier' cliché and become their trusted strategic partner.

In our projects: By perfectly aligning our clients' requirements with our consultants' career objectives. That's the synergy of success!

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Rapid growth:

In just 3 years, our approach has proven successful, and the journey has taken off.

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We have grown from:

3 passionate founders to a team of 40 collaborators.

a single initial project to over fifteen active clients.

a historical specialization (contact centers) to recognized expertise in the hottest topics in Tech.

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Our Scope of Expertise (What you will offer our clients!):

Customer Experience (CX) & CRM: We revolutionize end-to-end customer relationships (digital journeys, automation, cutting-edge CRM tools, operational performance).

Unified Communications: We modernize, secure, and industrialize the telecom infrastructures of tomorrow.

Data & Artificial Intelligence: We leverage data (generative AI, Machine Learning, business algorithms, custom dashboards) to give our clients a competitive edge.

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CONTEXT

Unify communications and modernize our clients’ workspaces! Integrating business telephony into the Microsoft Teams environment is now a key factor in productivity. As a Microsoft Teams Voice/UCaaS Expert, you’ll help transform Teams into a true global communication tool. Your mission: to design and deploy Direct Routing or Operator Connect solutions. With us, you’ll create the technological bridge that enables employees to communicate anywhere, anytime.

Your Achievements
Your main achievements will include:

Your main achievements will include:

  • UCaaS Architecture Design: Designing Cloud-Based Telephony Architectures Using Microsoft Teams Phone.
  • Technical Implementation: Configure and deploy Direct Routing (SBC management) and Operator Connect solutions.
  • Integration & Security: Manage integration with corporate directories and Microsoft 365 security policies (Conditional Access, Intune).
  • Migration & Deployment: Manage the migration of users from legacy solutions to the Teams Voice environment.
  • Expertise & Consulting: Assisting clients with Microsoft licensing models and monitoring technological developments in UCaaS.
Your Profile
You are our ideal candidate if you have

Technical Skills

  • SBC Configuration: You are proficient in configuring SBCs (AudioCodes, Ribbon, Oracle) in a Direct Routing environment.‍
  • Certifications: A Microsoft certification (MS-700 or MS-720) is a major asset for this position.

Personality

  • Meticulous: Telecommunications is a critical service that requires absolute precision in configuration.
  • Curious: You're passionate about the constant changes in the Microsoft ecosystem and the cloud.
  • Educator: You know how to facilitate change and explain new ways of collaborating to users.
Experience
  • Education: You hold a master’s degree (BAC+5) in telecommunications or systems engineering.
  • Experience: You have solid experience with the Microsoft 365 ecosystem and Voice collaboration tools.
Join Us
Why is it so great to work WITH US?
Benefits
  • A role with diverse and cross-functional responsibilities – no time for boredom!
  • A young, dynamic team full of positive energy!
  • As one of the first, you will be a key pillar of a rapidly growing company.
  • A positive atmosphere and genuine human interactions.
  • Regular events! (After-work gatherings, parties, seminars, Team Building, etc.)
  • A premium work environment equipped with state-of-the-art facilities.
  • Quality entertainment: PS5, Switch 2, ping-pong, foosball.
  • Comprehensive health insurance (Benefiz), meal vouchers (Swile), and a holiday bonus.
The Recruitment Process
  • Le Match: Our experts review your resume.
  • First Contact: A call with our recruitment manager to discuss your goals and our vision.
  • Showcasing Your Skills: Create and submit your personalized Skills Portfolio to our client.
  • The Meeting: An interview with the end client to confirm that the technical and personal fit is right.
  • Feedback: We'll get back to you quickly to kick off the adventure!
When do we start?

Flexible

Our HQ

Clichy-Levallois (92)

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