Become an IT Consultant at Ikatan

IKATAN is hiring IT consultants specializing in the areas of expertise that define who we are: AI Consultant, AI Expert, Data Consultant, CRM Consultant, CRM Project Manager, Product Owner, Business Analyst, Architect, and Contact Center Engineer. We prioritize technical expertise combined with a genuine understanding of our clients’ business challenges. Whether you’re a junior professional with three years of experience or a senior professional with fifteen, what matters is how well your career path aligns with the projects we undertake.

Our headquarters are in Paris, and many of our consultants are part of the Parisian digital services ecosystem. But our projects extend far beyond the Île-de-France region: we support clients throughout France and internationally, both in person and remotely. For us, being a digital services company in Paris has never meant limiting ourselves to Paris—it simply means that’s where our team is based.

These three career paths coexist and intersect. The AI consultant designs and scales artificial intelligence use cases (chatbots, automation, augmented support). The CRM consultant structures and deploys tools that centralize customer relationships (Salesforce, HubSpot, multi-source CRM integration). The Data consultant manages data end-to-end (collection, modeling, BI, reporting, Power BI, Looker). These three distinct roles are increasingly converging toward a unified expertise in AI, Data, and CRM.

Our process is intentionally brief: a qualification interview with a partner, a technical discussion with a peer about your area of expertise (CRM, AI, contact center, data), and then an interview to discuss your career goals. The entire process takes two to three weeks. We view the recruitment of IT consultants as a mutual commitment, not as a screening process to be passed. If we say yes, it’s because we have a specific assignment to offer you within three months.

All three. Our core talent pool consists of consultants on permanent contracts, but we also work with freelancers who have specialized expertise (AI experts, contact center architects, senior CRM project managers), and we accept umbrella company arrangements for certain profiles. The choice of employment status is based on your preference and the client’s expectations—not the other way around.

Three key differences. First, we reject the “stopgap” approach: every assignment is chosen in consultation with you, not imposed on you. Second, our team of consultants truly knows one another, trains together, and shares best practices (AI, CCaaS, CRM). Finally, we make a real investment in the ongoing training of our IT consultants, technology monitoring, and managerial support. Professional fulfillment isn’t just an HR slogan—it’s a key business decision-making factor.

No. Agile, ITIL, or Product Owner certifications are a plus, but never a prerequisite. What matters is the ability to structure a backlog, understand an SLA, and manage a fixed-price or time-and-materials project. We cover the cost of relevant certifications for IT consultants who request them.

Yes, and we actually recommend it. Our assignment pipeline changes every week: an unsolicited application that matches a rare profile (AI expert, senior SAP consultant, contact center Product Owner) often leads to an assignment even before a job posting is published. Send your resume via the Careers form or by email, and we’ll respond within 5 business days.

Yes, through a dedicated onboarding program. A junior IT consultant’s first assignments with us are always co-led by a senior consultant and a partner. We never assign a junior consultant to work alone on a strategic project, even if the client requests it. This is a rule we’ve followed since day one.